![]() ![]() We have three mobile apps that allow you to remotely access your security system using an iOS or Android smartphone: Lorex Cloud, Lorex Home, and Lorex Cirrus. For PC only, download the DH Thermal Software here.The DH Thermal Software allows you to live view and playback your LTH02 Handheld Thermal Camera on a PC. The Lorex Cloud Client software is compatible with the following products:įor PC users, download the Lorex Cloud Client here.įor Mac users, download the Lorex Cloud Client here. The Lorex Client 13 software is compatible with the following products:įor PC users, download the Lorex Client 13 here.įor Mac users, download the Lorex Client 13 here. WARNING: TO PREVENT FIRE OR SHOCK HAZARD. 7.7 STEP 7: Upgrade Firmware to Latest Version (If Available). The VMS Client software is compatible with the following products:įor PC users, download the VMS Client here.įor Mac users, download the VMS Client here. LOREX CLIENT 13 NETWORK CONNECTION FAILED UPGRADE. Using a PC or Mac, you can access your security system by using any of the compatible software. But if the camera is still refusing to connect, power-cycle the router and factory reset the camera. ![]() Now, delete and re-download the Lorex app on your phone. If the Lorex camera still doesn’t connect, remove and reconnect all the cables on your router. We have three Client Softwares that support PC and Mac users: VMS Client, Lorex Client 13, and Lorex Cloud. Next, charge the camera and decrease the activity on your network. The Network Connection Failed error message indicates that your DVR / NVR is not communicating with your router. We highly recommend that you contact our Technical Support at 1-88 to assist you in locating the correct firmware for your recorder. Error Message: Network Connection Failed. If this is not enabled, you will have to manually upgrade your system’s firmware. Your DVR / NVR will restart and attempt to procure a new valid IP address free the router. Name System) is a service that allows network clients to connect to the wireless router. Click How to save settings and click OK into exit. 6) Only the secondary router is connected to the LAN port. To receive automatic firmware upgrade for your recorder, it is essential to enable automatic update in your recorder's settings. If the Method is adjusted at Static, click who mouse next to Dynamic Host Set History ( DHCP).
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